The Employee Experience Redefined by Conversational AI
The Employee Experience Redefined by Conversational AI [...]
Generative AI Transforming Conversational AI
Generative AI Transforming Conversational AI [...]
BOTSchool invited to CollabXperience 2023
CollabXperience 2023, an event organized by Collab, a company specialized in contact center software, took place on September 20 and 21 in Lisbon. BOTSchool was honored to have been invited to participate.
BOTSchool present in TechDay at Altice Labs
BOTShool has been invited to participate in the 126th TechDay, an event organized by Altice Labs that aims to discuss and share ideas about the latest news in the world of technology and technological innovations.
Jorge Sousa at Digitalks Lisboa 2023
Jorge Sousa, Head of Conversational AI in BOTSchool, was invited to participate in the roundtable entitled “Developing Technological Solutions for eCommerce: Programming and Integrations” at the Digitalks event.
Jorge Sousa talking about BOTSchool at Universidade Lusófona
Jorge Sousa, Head of Conversational AI at Altice Labs participated in the "Artificial Intelligence in Higher Education" event at Universidade Lusófona, on the 22nd of February, where he shared his view on "How AI is Reshaping our Future".
Employment, security, ethics. How telecom operators look at ChatGPT.
Altice, Nos e Vodafone estão atentas às soluções de inteligência artificial (IA) como o ChatGPT, disponibilizado ao público há dois meses e que se tornou viral, trazendo de novo o tema para a ribalta.
Elevating the Customer Experience: The Positive Impact of Conversational AI
The use of Conversational AI to enhance the customer experience can be a strong ally, as it presents multiple features that can help businesses present a better, more personalized, and smoother experience.
How Artificial Intelligence is Transforming Virtual Assistants
However, what is the real impact of Artificial Intelligence on a Conversational AI Platform?
Conversational AI: Characteristics and Benefits
Conversational AI is the application of Artificial Intelligence in conversational tools that allow people to interact in Natural Language with an automatic system that mimics human conversations.