Advanced AI

Discover the most innovative and leading technologies
that will change the way your company communicates with customers.

Natural Language

BOTSchool understands all requests to respond naturally.

Sentiment Analysis

Recognize when customers are happy or frustrated to adapt communication.

Multilingual

No matter what language customers use, BOTSchool can understand their intentions.

Multichannel

Use your customers’ favorite app. Whatsapp, Facebook, Telegram and others.

Visual Chat Builder

Create conversation flows in a short time with a drag-and-drop visual chat builder.

Integrations

Connects to IT systems to provide relevant and accurate information.

Analytics

Analysis in real-time key performance indicators to improve your Virtual Assistant.

ADVANCED ANALYTICS

Speech and Language Analytics

An original way to explore your interactions with customers and easily analyze their needs.

Extract a handful of metrics to help you offer a stronger service to your audience. Leveraging the latest AI capabilities, you can create a complete vision of your business:

  • Accurate Transcription
  • Post-Call Voice Analysis

  • Efficient Summarization 

  • Entities Recognition
  • In-depth Sentiment Analysis
  • Advanced Mechanisms of Voice Intelligent

Speech and Language Analytics
Generative AI Learning Feature
NEXT GENERATION ARTIFICIAL INTELLIGENCE

Generative AI Capability

Enhance your knowledge through Generative AI Capability. Upload the information to your generative AI assistant, and obtain the answer to any question regarding the content, with just one click.

A new exclusive feature that speeds up the process. Take your conversational tool to a higher level of intelligence with the following assets:

  • Data Security
  • Model Flexibility
  • Knowledge Base
  • Cost Optimization

  • Generative AI Models Integration (OpenAI, Google)

Choose Your Ideal Model 

Select the optimal Large Language Model tailored to your unique requirements, ensuring peak performance and efficiency for any task.

Advanced AI

Discover the most innovative and leading technologies that will change the way your company communicates with customers.

Natural Language

BOTSchool understands all requests to respond naturally.

Sentiment Analysis

Recognize when customers are happy or frustrated to adapt communication.

Multilingual

No matter what language customers use, BOTschool can understand their intentions.

Multichannel

Use your customers’ favorite app. Whatsapp, Facebook, Telegram and others.

Visual Chat Builder

Create conversation flows in a short time with a drag-and-drop visual chat builder.

Integrations

Connects to IT systems to provide relevant and accurate information.

Analytics

Analysis in real-time key performance indicators to improve your Virtual Assistant.

Advanced AI

Discover the most innovative and leading technologies that will change the way your company communicates with customers.

Natural Language

BOTSchool understands
all requests to respond naturally.

Sentiment Analysis

Recognize when customers are happy
or frustrated to adapt communication.

Multilingual

No matter what language customers use,
BOTschool can understand their intentions.

Multichannel

Use your customers’ favorite app.
WhatsApp, Facebook, Telegram and others.

Visual Chat Builder

Create conversation flows in a short time
with a drag-and-drop visual chat builder.

Integrations

Connects to IT systems to
provide relevant and accurate information.

Analytics

Analysis in real-time key performance indicators to improve your Virtual Assistant.

ADVANCED ANALYTICS

Speech and Language Analytics

An original way to explore your interactions with customers and easily analyze their needs.

Extract a handful of metrics to help you offer a stronger service to your audience. Leveraging the latest AI capabilities, you can create a complete vision of your business:

  • Accurate Transcription
  • Post-Call Voice Analysis
  • Efficient Summarization
  • Entities Recognition

  • In-depth Sentiment Analysis

  • Advanced Mechanisms of Voice Intelligent

Speech and Language Analytics
NEXT GENERATION ARTIFICIAL INTELLIGENCE

Generative AI Capability

Enhance your knowledge through Generative AI Capability. Upload the information to your generative AI assistant, and obtain the answer to any question regarding the content, with just one click.

A new exclusive feature that speeds up the process. Take your conversational tool to a higher level of intelligence with the following assets:

  • Data Security
  • Model Flexibility
  • Knowledge Base
  • Cost Optimization

  • Generative AI Models Integration (OpenAI, Google)

Generative AI Learning Feature

Choose Your Ideal Model 

Select the optimal Large Language Model tailored to your unique requirements, ensuring peak performance and efficiency for any task.

Azure Open AI’s Models – GPT-4 Turbo, and GPT-4o, and GPT-4o mini – have strong infrastructure and reliability. The models offer advanced multilingual and cognitive capabilities, including summarization, classification, and documentation. These models are ideal for making proactive decisions, automating internal processes, and enhancing customer support area.

A multilingual model capable of handling 13 languages, featuring a multi-step tool for assured task success. Enhance answers with Retrieval Augmented Generation (RAG) for customized information sources.

Set of models that includes Mistral 7B, Mistral 8x7B, Mistral Large, and Mistral Small. This model set excels in delivering detailed and comprehensive responses. With strong capabilities for providing in-depth answers, these models are well-suited for tasks requiring extensive information and nuanced understanding.

Includes the models LLaMA 8B, LLaMA 70B, and LLaMA 3.1 405B. The META models are powerful tools for use cases requiring in-depth analysis and handling of extensive contexts.

Google’s Models – Gemini 1.0-Pro, Gemini 1.5-Pro, and Gemini 1.5-Flash are optimized for speed and efficiency, making them ideal for a wide range of tasks.

INTERACTIVE VOICE RESPONSE

Seamless integration with IVR

Integrate BOTSchool with a wide range of contact center platforms to allow users to interact by voice with the Virtual Assistant in a human-like manner.

Quickly identify the user’s intent and route the call accurately, or assist him on his request, automatically, with no waiting queues, without frustration!

ADVANCED ANALYTICS

Speech and Language Analytics

An original way to explore your interactions with customers and easily analyze their needs.

Extract a handful of metrics to help you offer a stronger service to your audience. Leveraging the latest AI capabilities, you can create a complete vision of your business:

  • Accurate Transcription
  • Post-Call Voice Analysis
  • Efficient Summarization
  • Entities Recognition

  • In-depth Sentiment Analysis

  • Advanced Mechanisms of Voice Intelligent

Speech and Language Analytics
NEXT GENERATION ARTIFICIAL INTELLIGENCE

Generative AI Capability

BOTSchool understands all requests to respond naturally. Enhance your knowledge through Generative AI Capability. Upload the information to your generative AI assistant, and obtain the answer to any question regarding the content, with just one click.

A new exclusive feature that speeds up the process. Take your conversational tool to a higher level of intelligence with the following assets:

  • Data Security
  • Model Flexibility
  • Knowledge Base
  • Cost Optimization

  • Generative AI Models Integration (OpenAI, Google)

Generative AI Learning Feature

Choose Your Ideal Model

Select the optimal Large Language Model tailored to your unique requirements, ensuring peak performance and efficiency for any task.
INTERACTIVE VOICE RESPONSE

Seamless integration with IVR

Integrate BOTSchool with a wide range of contact center platforms to allow users to interact by voice with the Virtual Assistant in a human-like manner.

Quickly identify the user’s intent and route the call accurately, or assist him on his request, automatically, with no waiting queues, without frustration!

INTERACTIVE VOICE RESPONSE

Seamless integration with IVR

Integrate BOTSchool with a wide range of contact center platforms to allow users to interact by voice with the Virtual Assistant in a human-like manner.

Quickly identify the user’s intent and route the call accurately, or assist him on his request, automatically, with no waiting queues, without frustration!

LIKE SCHOOL COURSES

Patented Knowledge Center

The knowledge center is separated by programs. These programs can be assigned and unsigned to bots, easing the knowledge management to each BOT.

The advantage is to create and manage conversation programs without interfering with existing ones. It reduces all kinds of dependencies and the surrounding complexities.

LIKE SCHOOL COURSES

Patented Knowledge Center

The knowledge center is separated by programs. These programs can be assigned and unsigned to bots, easing the knowledge management to each BOT.

The advantage is to create and manage conversation programs without interfering with existing ones. It reduces all kinds of dependencies and the surrounding complexities.

LIKE SCHOOL COURSES

Patented Knowledge Center

The knowledge center is separated by programs. These programs can be assigned and unsigned to bots, easing the knowledge management to each BOT.

The advantage is to create and manage conversation programs without interfering with existing ones. It reduces all kinds of dependencies and the surrounding complexities.

Keep up to date on our latest features.
Watch videos, read news and much more!

Want to know more about
Conversational AI?

Check out our last presence at Digital Trends Event! Jorge Sousa, Head of Conversational AI, talks about Artificial Intelligence and how brands can use a VA Platform to improve the customer experience.

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Keep up to date on our latest features.
Watch videos, read news and much more!

Want to know more about
Conversational AI?

Check out our last presence at Digital Trends Event! Jorge Sousa, Head of Conversational AI, talks about Artificial Intelligence and how brands can use a VA Platform to improve the customer experience.

For privacy reasons YouTube needs your permission to be loaded.
I Accept
Want to know more about
Conversational AI?

Check out our last presence at Digital Trends Event!
Jorge Sousa, Head of Conversational AI, talks about Artificial Intelligence and how brands can use a VA Platform to improve the customer experience.

For privacy reasons YouTube needs your permission to be loaded.
I Accept

Ready to get Started?

Request a free demo.
We will help you create meaningful conversations.

Ready to get Started?

Request a free demo.
We will help you create meaningful conversations.

Ready to get Started?

Request a free demo. We will help you create meaningful conversations.